Skip to main content

Is the website down?

You are trying to get to a website but you keep getting an error message! Ugh! Well let's see if we can figure out what is going on.
  1. Can you get to another website? Try Google.com or Yahoo.com.  If they answer is no, your problem is probably your connection. You will need to troubleshoot your internet connection and possibly contact your ISP. If the answer is yes, you can see the search engine website, move onto the next step.
  2. What is the error message you are receiving?
    - The webpage cannot be found (HTTP 404) - This means this page is no longer there. Try going to the website's home page. Were you able to view the home page? Yes? Great. If the answer is no, move onto the next step.
    - The website cannot display the page (HTTP 500) - If you get this message, the website is having server problems. The website could be having server problems or it may be shut down.  Try again later and see if your results are the same.
    - Is the website requiring some sort of plugin or additional software (such as FLASH) to view the site? Install the software needed to view the site. Can you see it? Yes! Great!
  3. On rare occasions, you might need to try another browser.  Do you see the webpage in another browser? Yes? Great! No, move onto the next step.
  4. You might need to clean your browsers cache. This is different for various browsers but usually found in the options section of your browser.  Do a search for your particular browser to find this answer as there are so many versions and configurations and not enough room to list them all here. Did this work?  Yes? Great! No, move onto the next step.
  5. Do you have parental software or security software that is blocking the site? You might want to reconsider viewing the site. If you absolutely know it is ok, contact the software company to let them know about the problem.
  6. On some rare occasions, the ISP will block websites. Try accessing the website through a proxy server.  go to a proxy server such as http://www.unblock-proxy.net/. Can you see the website? Great!  If not, move onto the next step.
  7. If after all these attempts, the website most likely isn't accessible. You might want to contact the company via phone and let them know about the problem. You might also want to talk to a web professional that might be able to do even more detailed research on the problem.

    Happy Surfing! ☺

Labels:

Comments

Post a Comment

Popular posts from this blog

Digital Marketing for the Small Business

OutMarket has put out in interesting white paper on " 15 Ideas to Grow with Digital Marketing ".  Online marketing is not just for the big guys but is easily available for small businesses and you need to take advantage of that opportunity to level the playing field in your industry. The article provides some of the first steps in developing your online marketing plan and well worth reading. Some small business owners want to save funds and do it themselves but you might want to consider hiring this out to an online marketing specialist so you can focus on YOUR business. Twitter, Facebook, Google Analytics and social media monitoring can monopolize your time, taking you away from running your business. Shameless plug, McAllister Park Design can help you with your online marketing and increase your exposure online to potential clients. We will work with you as a consultant to help you develop a plan or as your regular marketing guru, your choice.
Post a Comment
Read more

Facebook and Recipes, Lots of Recipes!

So, I do enjoy recipes and they are a harmless collection, but more and more recipes are showing up on FB. My son says it is because all the "old" folks showed up on FB, but I say that old and young can share the platform, but I digress. You find this great recipe posted on Facebook (Or Pinterest) and decide you want to keep it, so you post it on your wall so you can find it again.. but wait.. it isn't alphabetical, you can't even search for it, so that recipe you want to use is now listed 10 miles down your timeline somewhere under 2011. Honestly, there are better ways and I would love to hear your suggestions. This is what I do. I use my Evernote program to save the document. There is a cute link on my browser navigation (featuring an elephant) at the top of my browser. I highlight the text of the recipe, click the elephant button and Evernote Web Clipper pops up. I have a category all set for Recipes and click the Clip selection button. I am done. When I wa
Post a Comment
Read more

Google: Now you know!

Google has released clear information on how to perform better in search engines. Provide useful, legitimate content!  This update is called the " Helpful Content Update " and it is clear that original, informative information is king.  A new sitewide ranking system is being added which awards people with good quality content.  Now, this isn't really new, but it clarifies that your ranking can be impacted and if you are a subject matter expert in your field or business, make it shine!  Utilize your website as informational, not just a short brochure or a business card.  Show your knowledge and experience and make it work for your organically. 
Post a Comment
Read more